An important question to answer right off the bat.
A refurbished device is a previously loved device that goes through a rigorous process of diagnostics, reparations, cleaning and sanitising. This gets it ready for its next life. We’ve outlined the process of refurbishing a device so you know exactly what to expect.
We meticulously test all the nuts and bolts of a device during the refurbishment process. This is what we call our 50 point check. We fully test the hardware, firmware and software for faults before generating a comprehensive report.
Using the report from the comprehensive test as a guide, parts are replaced, the software is updated and we put the device through its paces to make sure it’s ready for the real world.
We back the quality of all our tech to the wall. We do this by including our one-year warranty with every Certified Refurbished product. If there are any issues with your device, we’ve got certified technical experts with the know-how to fix them asap.