What exactly does 'refurbished' mean?
An important question to answer right off the bat.
A refurbished device is a previously loved device that goes through a rigorous process of diagnostics, reparations, cleaning and sanitising. This gets it ready for its next life. We’ve outlined the process of refurbishing a device so you know exactly what to expect.
Step 1: Comprehensive testing 🔬
We meticulously test all the nuts and bolts of a device during the refurbishment process. This is what we call our 50 point check. We fully test the hardware, firmware and software for faults before generating a comprehensive report.
Step 2: Full refresh 😎
Using the report from the comprehensive test as a guide, parts are replaced, the software is updated and we put the device through its paces to make sure it’s ready for the real world.
Step 3: One year warranty ✅
We back the quality of all our tech to the wall. We do this by including our one-year warranty with every Certified Refurbished product. If there are any issues with your device, we’ve got certified technical experts with the know-how to fix them asap.
Our Grading System
As Good As New
- ✅ Tested and fully functional
- ✅ Good screen condition
- ✅ No visible scratches on the screen and body
Grade A
- ✅ Tested and fully functional
- ✅ Good screen condition
- ✅ Light, fairly invisible signs of wear and tear on the body
Grade B
- ✅ Tested and fully functional
- ✅ Small scratches, not visible when the screen is on
- ✅ Small signs of wear and tear on the body, no dents
Grade C
- ✅ Tested and fully functional
- ✅ Visible light scratches when the screen is on
- ✅ Signs of daily wear and tear on the body
Shipping & Delivery
Free shipping
For all UK orders generally arrives within 4 business days.
1 year warranty
Peace of mind guaranteed by our 1 year warranty.
14 days return window
A worry-free shopping experience.
Accessories
Phones are supplied with a charging cable USB plug and SIM pin. Laptops are supplied with a compatible charger.
